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What is the CSRAA rating?
The CSRAA (Corporate Social Responsibility Association of Australia) rating evaluates a company from...
How is the star rating calculated?
The rating is derived from the sum of weighted answers given to the survey questions across 34 secti...
What are the membership options and pricing?
CSRAA offers three membership tiers: Basic Membership at $1,475/year (includes survey, rating, certi...
What do I get with CSRAA membership?
CSRAA membership includes: a completed CSR survey and ethical rating (1-5 stars), a personalised cer...
How long does the survey take to complete?
The survey covers 34 sections and can typically be completed in one sitting with the help of the Sur...
Can I improve my CSRAA rating over time?
Yes. The CSRAA provides a feedback report showing areas where you can improve. The rating is not sta...
Is the survey self-completed or independently audited?
In most cases the 'applicant completed' survey provides sufficient ethical validation, disclosure an...
What sections does the survey cover?
The survey covers 34 sections: General Corporate Information, Employment & Working Conditions, Corpo...
What is greenwashing and how does CSRAA address it?
Greenwashing is the practice of a company appearing ethical without genuine merit — covering up nega...
Why should my company get a CSRAA rating?
77% of customers have stated that CSR is intrinsic to gaining their business, and 67% of staff consi...
Does CSRAA donate to charity?
Yes. As part of the CSRAA membership, a donation is made to a charity on behalf of your company. Thi...
How is energy policy assessed in the survey?
The energy section assesses your carbon footprint, the type and source of power used (renewables, na...
What is assessed under employment and working conditions?
The employment section assesses your employment policy, working conditions, gender and race ratios, ...
How is animal welfare assessed?
The animal welfare section assesses compliance with national and state legislation, as well as UN st...
What does the indigenous policy section assess?
This section assesses whether your company has policies that respect and protect the rights of Indig...
What is a carbon footprint and why does it matter for the survey?
A carbon footprint measures the total greenhouse gas emissions caused by a company. It is an importa...
What does the supplier section assess?
The supplier section rewards companies that require their suppliers — from office stationery to all ...
What is the difference between Basic and Affiliate membership?
Basic Membership ($1,475/year) includes the survey, star rating, certificate, CSRAA logo use, and we...
What is assessed under the environmental policy section?
The environmental policy section assesses whether your company has a formal policy governing its env...
What is assessed in the water and effluent policy section?
Given that only 1% of the planet's water is drinkable, this is a key area. The section assesses how ...
How does the CSRAA handle companies that are not yet fully compliant?
The CSRAA is designed to work with companies at all stages of their CSR journey. A provisional ratin...
What is the CSRAA's position on fracking?
The CSRAA does not support fracking. While natural gas (not fracking-sourced) is endorsed as part of...
What does the Occupational Health and Safety section cover?
The OH&S section assesses compliance with national and international health and safety regulations f...
How does the CSRAA rating help with marketing?
The rating provides a quantified ethical value that can feature in all your marketing materials — we...